Med Tracker is a concept app created with an international team of designers across the globe
We never met in person with the team and everything was coordinated remotely. The only brief the team received was to create a personal tracker
The initial milestone we had to ideate 100 ideas for a personal tracker app. Since we were a remote team I decided to crete a Google Form to make it easier for the researcher to read other keywords of previous and to speed up the process of ideation
Initial User Questionnaires - Ideation
We initially got in touch with people under medication and their families. Under a semi structured questionnaire we talked with people that were taking pills on a regular basis. We also contact and discussed with their families so to better understand how the family copes with this and their needs. A crucial aspect of our research was to identify issues that patients (especially seniors) forgot to take their medicine resulting in crucial health issues.
By evaluating their answers in this initial stage we managed to have a better view of the Application design requirements that we were about to .. design
After evaluating the answers and comparing to what we would like to create and what the market could potentially find interesting we decided to create a Med Tracker App to track medicine for Seniors.
Medicine Tracker App for Seniors
An Application that would allow a person to track and monitor the proper consumption of medicines from seniors
We started by creating some personas by browsing the web and talking about some ideas. We concluded that being male or female mattered little to the applications interface, at least in this state, but motives varied across the personas and also the need to track one's self consuption of medicines also came into consideration.
After discussion we concluded that the design requirements for the Med Tracker would be to focus on elder people, to have a smart notification system and support wearables.
Later we added that we should encourage consistency for the users, meaning that we should find ways to keep using the app/service.
We also thought that we should encourage consistency for the users, meaning that we should find ways to keep using the app/service.
Finally because a caregiver could potentially "administer" multiple seniors/patients we thought of a parent/child application structure, as the one illustrated below with one Caregiver Profile vs Caretaker Profiles.
First Rapid Prototype
"If You're Not Embarrassed By The First Version Of Your Product, You’ve Launched Too Late"
First Rapid Prototyping Video
We had to use Balsamic as a
rapid prototyping tool
Cognitive Walkthrough and Heuristic Evaluation
Following the first prototype we decided to put 8 tasks under the four cognitive walkthough questions
The user does not understand that an action is needed to reach the goal
Task 1 - Adding new medication for tracking for yourself
Task 2 – Review Medication History of a dependent
Task 3 – Settings and Preferences
Task 4 - Getting Notifications from the Smartwatch App
Task 5 - Getting Encouragement from the Smartwatch App
Task 6 - Linking other user’s profile with your phone
Task 7 - (Interaction with Notifications)
Task 8 - (Improved Tabbed Navigation on Home Screen )
Second Protype and User Test Plan
"A User Interface is like a joke. If you have to explain it it's not that good. "
First Rapid Prototyping Video
The second prototype was improved considerably
For our tests we had three roles.
The Interviewer (INT) who describes the tasks and gives relevant instructions,
the Noter (NTR) that takes notes during the user testing and the
Observer (OBSR) that observes all the behaviors.
Since each member of the Research team, was located in different cities and countries, each one of us conducted separate Test, recorded for reference if needed.
Tasks Assinged to users
The first task is to add a new profile for a dependent user in the smartphone app.
The second step is to add a medication in the application for the new profile. In this task, users will need to add the characteristics of the medication and set the schedule that thisneeds to be taken.
The third step is to review Notifications received by the dependent. These can need tobe tested both via the emulated smartphone and via the smartwatch.
Edit medications (edit, delete, move to other profile)
Observe plan for taking medications (interaction with home screen)
Track medications without reminders (“as needed” medications)
Mark skipped medications as taken on the home screen
The last task is to browse the application so as to get valuable information and configuresettings.
Finally we had specific journeys for the users to complete and we monitored therm as they went along.
The actual results can be shared here, and is out of the scope but the findings were very important for the last part of the application.
The final designs will be shared in due time
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