©Konstantinos Anastasiou 2019

Med Tracker

Med Tracker is a concept app created with an international team of designers across the globe 

We never met in person with the team and everything was coordinated remotely. The only brief the team received was to create a personal tracker 

The initial milestone we had to ideate 100 ideas for a personal tracker app.  Since we were a remote team I decided to crete a Google Form to make it easier for the researcher to read other keywords of previous and  to speed up the process of ideation 

Initial User Questionnaires - Ideation

We initially got in touch with people under medication and their families. Under a semi structured questionnaire we talked with people that were taking pills on a regular basis. We also contact and discussed with their families so to better understand how the family copes with this and their needs. A crucial aspect of our research was to identify issues that patients (especially seniors) forgot to take their medicine resulting in crucial health issues. 

 

By evaluating their answers in this initial stage we managed to have a better view of the Application design requirements that we were about to .. design

After evaluating the answers and comparing to what we would like to create and what the market could potentially find interesting we decided to create a Med Tracker App to track medicine for Seniors.

Medicine Tracker App for Seniors

An Application that would allow a person to track and monitor the proper consumption of medicines from seniors

Design Personas

We started by creating some personas by browsing the web and talking about some ideas. We concluded that being male or female mattered little to the applications interface, at least in this state, but motives varied across the personas and also the need to track one's self consuption of medicines also came into consideration. 

PERSONA #1

PERSONA #2

PERSONA #3

Design Requirements

After discussion we concluded that the design requirements for the Med Tracker would be to focus on elder people, to have a smart notification system and  support wearables.

Later we added that we should encourage consistency for the users, meaning that we should find ways to keep using the app/service.

We also thought that we should encourage consistency for the users, meaning that we should find ways to keep using the app/service.

Finally because a  caregiver could potentially "administer" multiple seniors/patients we thought of a parent/child application structure, as the one illustrated below with one Caregiver Profile vs Caretaker Profiles.

First Rapid Prototype

"If You're Not Embarrassed By The First Version Of Your Product, You’ve Launched Too Late"

Hoffman, Reid

First Rapid Prototyping Video 

We had to use Balsamic as a

rapid prototyping tool

Cognitive Walkthrough and Heuristic Evaluation

Following the first prototype we decided to put 8 tasks under the four cognitive walkthough questions 

Cognitive questions

The user does not understand that an action is needed to reach the goal

  • Task 1 - Adding new medication for tracking for yourself 

  • Task 2 – Review Medication History of a dependent 

  • Task 3 – Settings and Preferences 

  • Task 4 - Getting Notifications from the Smartwatch App 

  • Task 5 - Getting Encouragement from the Smartwatch App 

  • Task 6 - Linking other user’s profile with your phone 

  • Task 7 - (Interaction with Notifications) 

  • Task 8 - (Improved Tabbed Navigation on Home Screen ) 

Access Full Report here

Second Protype and User Test Plan

"A User Interface is like a joke. If you have to explain it it's not that good. " 

First Rapid Prototyping Video 

The second prototype was improved considerably

For our tests we had three roles.

The ​Interviewer (INT) who describes the tasks and gives relevant instructions,

the ​Noter (NTR) that takes notes during the user testing and the

​Observer (OBSR) that observes all the behaviors.

 

Since each member of the Research team, was located in different cities and countries, each one of us conducted separate Test, recorded for reference if needed. 

Tasks Assinged to users 

  1. The first task is to add a new profile for a dependent user in the smartphone app.

  2.  The second step is to add a medication in the application for the new profile. In this task, users will need to add the characteristics of the medication and set the schedule that thisneeds to be taken.

  3. The third step is to review Notifications received by the dependent. These can need tobe tested both via the emulated smartphone and via the smartwatch.

  4. Edit medications (edit, delete, move to other profile)

  5. Observe plan for taking medications (interaction with home screen)

  6. Track medications without reminders (“as needed” medications)

  7. Mark skipped medications as taken on the home screen

  8. The last task is to browse the application so as to get valuable information and configuresettings.

Access Full User Test Plan  here

Finally we had specific journeys for the users to complete and we monitored therm as they went along. 

The actual results can be shared here, and is out of the scope but the findings were very important for the last part of the application.

 

 

The final designs will be shared in due time

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User Test